End callback in Mobile Agent
To end a callback call, hang up with your telephone’s normal telephony buttons
.
- Press the End contact button to let CallGuide know that the call is concluded.
- Now a list with mandatory feedback options is opened automatically.
There you select what reflects the result, such as Busy tone, Ended or Re-establish later.
- Press OK to save, close the feedback list and return to Ready, or Pause status.